Frequently asked Questions

 

Hiring

 

When do you start your season?

Our season started at the beginning of March

What is the cost?

Prices can be found here

Is insurance included in the price?

Yes, insurance is included in the price. Please note this is for Third Party liability only. Any damage caused to the carts is the responsibility of the driver.

Do we have to pay a deposit?

We do not require a deposit. However, if a reserved cart it is not collected by 10am (and you haven't called to request a late collection) the cart will be released for another customer.

Do we have to book a cart in advance or can we just turn up and hire one?

You don't have to book a cart in advance, however we cannot guarantee that if you just turn up that one will be available. We always advise people to book so they are not disappointed but if you are prepared for the fact there may not be a cart to hire, then feel free to pop round!

If I am staying in a flat can I hire a cart for the week?

Unfortunately not as the cart needs to be charged overnight, unless it can be parked off road (no cables are allowed over a public path or pavement).  The cart will need to be returned to us each evening.

If you hired the cart for the week could it be delivered to the place you are staying at?

Unfortunately not as the completion of insurance paperwork and introduction to the cart and its controls have to occur at our site.

 

Are you open on Sundays?

Yes we are. You can find our opening times on this page.

Can I hire a cart on St. Martins?

Unfortunately not, our carts are St. Marys based.

Can I hire a cart for a few hours?

The minimum hire period is one day.  You will need to pay for the whole day even if you only want to use the cart for a few hours

 

Using the Cart

 

Can the carts be used in the evening in reduced light/ semi darkness?

The carts do have lights to enable the vehicle to be seen by other road users.

Is the cart easy to drive?

Yes – 2 pedals only: one to go the other one to stop

How fast will the cart go?

Fast enough for the type of vehicle, 12mph

 

Where is the handbrake?

There is a park brake on top of the foot brake (with the exception of the 8 seater cart where it is between the front seats, similar to a car)

Where can I drive the cart?

On the solid yellow road shown on the map, not down the quay, bridal paths or footpaths or on any beach

How long will the batteries last?

20 miles, 3 times round the island or 1.5 to 2 hours continual run time


What happens if the battery runs out if we hire it for a whole day and do lots of driving?

The run time on the batteries is up to 2 hours. That equates to 20-25 miles which, when you consider the size of the island, is a lot! There is a hour meter on every cart so you can see how long you have been driving. No one has ever run out of battery - the average use is 1.5 hours. Should it ever happen we can come and get you.

How long do the batteries take to charge?

They are plugged in at the end of a day and unplugged in the morning

What happens if we break down?

Telephone our garage, and we will come out to you

What happens if I have a puncture?

Telephone our garage and we will come out to you


Do the carts have side screens?

No, the carts only have a roof

Can I have the cart overnight?

The cart hire runs from 9am to 5:30pm in one day unless you hire the cart for more than one day.

Is there room on a two-seater to stow a camera bag or rucksack?

Yes, on the two seater, there is a basket behind the seat that could hold a camera bag or rucksack.

Also, on the cart there are two cubby holes in the dashboard that can hold small items


Is it OK to park the cart, go for a walk, and then return to it later in the day?

Absolutely! As long as you park the cart in an acceptable place (legally parked on the road or in a car park), you can leave it for as long as you want.

Drivers


Do I need a driving licence?

Yes, if you want to be able to drive a cart

I only have the old green paper licence, not a photo card one - can I still hire a cart?

Yes you can. As long as it is a valid licence.

Do I need both parts of the licence?

No

How old can a driver be?

You have to be aged between 21 and 80. Unfortunately our insurance does not cover any driver outside of this age range.

How many drivers per cart?

As many as you want but each person has to complete an insurance form and produce a driving licence

Passengers

 

Is there any upper age limit for the passenger?

No, there is no upper age limit for passengers.

Is there a weight limit for those using the cart?

We do not specify a weight load for the carts but it should be noted that a heavier load causes…

Do I have to wear a seatbelt?

Yes

Can we have 2 adults + child on a 2 seat cart?

No, a 2 seat cart is insured for 2 people only

Can we carry our baby on our lap?

Yes, as long as they are in a full harness on the front of an adult wearing a seat belt

Can I take a dog on the cart?

Well behaved dogs can be taken on the carts.  They should be seated or lying down when the cart is moving and be in a location that does not interfer with the driving controls (such as the pedals).

Do you have child seats?

Yes we can fit either a full harness child seat or a booster seat, please ask at the time of booking.  More details can be found here

Would a small springer spaniel be allowed on 4 seater cart?

Dogs are not permitted on the floor in the front where the cart pedals are, so must either be restrained on someone's lap, or sit securely in the rear floor area on our 6 or 8 seater carts